ITIL 4
ITIL 4 is an internationally recognized approach that helps companies utilize information technology to create real value. Through practical methodology and best practices, ITIL connects operations, service, and strategy, ensuring technology supports company goals and strengthens competitiveness
What is ITIL 4?
ITIL 4 is not just a methodology. It is a practical toolkit that helps companies transform their service and create real value. The tools include general guiding principles, detailed descriptions of best methods and finally a collection of 34 practices ( e. Practices ) . Examples include change management, service desk, service level management etc .
How ITIL 4 Creates Value for Your Company
ITIL for the Entire Company
ITIL 4 is not just about information technology. It lays the foundation for holistic value creation where people, processes, and technology work together toward common goals.
Clearer Processes, Lower Risk
ITIL 4 provides companies with a framework that simplifies complex operations, reduces risk, and strengthens service levels. With a focused approach, achieving success becomes easier in both daily operations and improvement projects
Integration with Agile and DevOps
ITIL utilizes best practices from Agile, Lean, DevOps, and digital practices. By combining these approaches, ITIL enhances flexibility, speed, and quality in all service and operations.
From Operations to Value Creation
ITIL 4 spans everything from daily operations to strategic value creation and connects technology with business objectives.
Activating Value with ITIL 4
We use ITIL to improve service experience, connect IT with business objectives, and achieve measurable results. With this approach, we support digital transformation, increase efficiency, and make results visible in operations.
ITIL 4 Service Includes
Training and awareness raising for managers and workshops for teams
Value streams mapped out
Selected processes implemented and introduced
Follow-up and continuous improvements
How Does ITIL 4 Deliver Results with Intellecta Consulting?
1. Initial Assessment
Current maturity of service management evaluated
2. Tailored Change Journey
Design a practical journey aligned with strategy
3. Implementation Support
Team training, documentation of value streams, processes and management systems
4. Examining Corporate Culture
Often need to bridge IT and management systems and ensure everyone works in the same direction
5. Continuous Improvement
Set up metrics and key success factors that we work to improve continuously
Want to Know More?
ITIL 4 offers a modern approach to service management that supports flexibility, better service experience, and continuous improvement. If you want to learn more, you can contact us or explore additional materials by clicking the button below.
