ITIL 4 Additional Resources
Here you’ll find additional resources about ITIL 4. Images, explanatory materials, and tools that demonstrate how the methodology works in practice for operations and service delivery.
The four service dimensions of ITIL 4 form the foundation for successful service management
ITIL 4 service dimensions provide a comprehensive view of how services are created and evolve. They help organizations align processes, people, technology, and partners to ensure services deliver real value. At Intellecta, we use this dimensional view to assess status, design roadmaps, and manage changes that deliver results.
ITIL 4 guiding principles that support flexible and results-driven service management.
Guiding principles of ITIL 4 are practical and flexible guidelines that help organizations make better decisions, work together, and improve services systematically. At Intellecta, we use these guiding principles to support changes that deliver real results. Not just in processes, but in experience and value.
Service Value System (SVS). A framework connecting value and actions
The Service Value System in ITIL 4 demonstrates how all service activities work together to create value all the way from strategy and governance to processes and continuous improvement. At Intellecta, we use SVS as a guide in our consulting, where we map value streams, identify opportunities, and manage changes that deliver real results.
